"Mark was terrific. Professional, organized, tidy and a sense of humor. Kudos to him."
"Mark was terrific. Professional, organized, tidy and a sense of humor. Kudos to him."
"Andy's Glass provided us with excellent service from beginning to end. All the staff at the showroom were courteous, helpful, and knowledgeable about their products. Rachel was impressive as she explained the different products and the options that were available. Jeff and Pete did an outstanding job installing our sliding doors and a window. These two were on time, meticulous with their work, answered all our questions, and cleaned up their work area before they left. They even hung the drapes back up for us! We are pleased with our new doors and window - they look great! Casey gave us a follow-up call after the job was completed to make sure we were happy with everything, which we were. Thank you to everyone at Andy's Glass & Window Company for making this experience a good one."
Sincerely, David and Darlene
We are absolutely thrilled with our replacement window installation. The replacement windows are beautiful and working with you and Mike and all your staff has been a pleasure. Just as you promised, the quality of work and service has been exemplary. Cindy and Stephanie have been so helpful and patient with the handling of the quotes, ordering and scheduling of our replacement windows. And I cannot say enough about how impressed we are with your installation crews. They were extremely courteous, polite, and respectful of us and our home. The work was fast, efficient, clean and thorough. Although everyone that came to work on the installation did a great job, I have to give special recognition to Ralph. What a valuable asset to your company to have someone like that working for you. His attention to detail, and the care and attention he puts into his work is amazing and a delight to see, and a credit to the quality your company represents. A complete home window and door retrofit is something that we will probably only do once in a lifetime, and we could not be happier that we chose Andy's Glass and Window. We are very, very satisfied and you have our complete admiration and loyalty as customers. Again I cannot stress enough how appreciative we are of the job that your company has done for us. The painting and windows have transformed our home and we are so happy with that. You have our sincere gratitude and admiration for all the work you have done for us and your contribution with our home improvements.
Thank you so much!
The two sliding doors are wonderful. Your installers did a great job, were very clean and professional. I will definitely use Andy's Glass for any future work and will recommend them highly to others.
Andy's Glass are very professional & did a great job!
Your technician Ralph was amazing! Even though one of the windows was more difficult than the others Ralph had the most patience to get it installed correctly than anyone I've ever met. I was very impressed.
They were very professional and the workmanship was excellent!
Lake Elsinore, Home Owner
Andy's Glass was very professional and the workmanship was excellent.
I wanted to give you a heads-up regarding Wednesday's service call. Two technicians showed up and were able to make the necessary adjustments on all doors in question. We are now able to open/close with ease. As far as the screened side panel door is concerned, apparently, from what I understood, the bowing was caused by the tightness of the screen in the mid portion of the door. One of the techs loosen up the screen but when putting it back he noticed a tiny tear and said he would have to replace it. He was going to fix it right them and there, but didn't have sufficient screen to finish the job and said he will come back in a couple of days.
They reassured me Milgard offers a lifetime warranty on their doors, so they come out as many times as it's needed. Hopefully this won't be the case, but it's always nice to hear that a company stands by their products.
You and Milgard can add us to your list of satisfied customers.
Eric and Mark have just completed my patio door repair and went above and beyond by cleaning all the tracks and making sure my door works perfectly. They were early and friendly and worked quickly. I will recommend Andy's to my friends.
Blake and Mike G. did a great job yesterday installing retro windows and a door in our home. We are thrilled with the windows and door and very impressed with the "professionalism and thoroughness" of your workers. We are impressed with the customer service and "team work" of Andy's Glass. We will definitely recommend Andy's Glass to our friends.
Richard and Joanne Carmona
We are enjoying our new windows so much. They look great and operate so much better than the old ones they replaced.
They were installed very professionally and we have great confidence they will last a long time without leaking, getting stuck while also saving energy/$$$$. Ralph and his assistant (I didn't catch his name exactly –Mortter? we called him the "ladder man") did a great job and we appreciated that they stayed so late on a Friday night to finish the window installations. Your business and your staff seem very organized and helpful, and a pleasure to work with.
We are planning on replacing other windows next spring after we complete some other house upgrades/repairs. We will certainly contact you again.
Richard & Mary Ann Mann
I wanted to take a moment to thank you for the great job you did. Even though we ran in to a few issues acquiring our replacement windows and sliding doors (i.e. window ordered without internal grids) and as we discovered when the correct window was replaced that the original window did not have the titanium coating, Andy's staff was courteous, friendly and eager to please. Even though I may have been part of the problem due to misunderstanding, Andy's staff did not question it, they responded to what my wife and I wanted and took corrective steps to insure it was completed to our satisfaction. Although I do not have a lot more windows to replace, I have no question on who I will use when that time comes. Thanks for the great job.
Randall N Nesbit
Ralphs Grocery Company 1100 W Artesia Blvd Compton, CA 90220
I just wanted to send a quick note to thank you, and to tell you how impressed I am with your company. Quality workmanship on the sliding and french doors; mirrors; and the shower door and enclosure. There will usually be snags in any project, however you and your crew handled them with professionalism and courtesy and provided us quality workmanship and beauty in the products. Please thank your crew, from the office staff, to the line workers, for all their help.
Ralph and Lucie
Wanted to let you know what a difference there is in our house this summer with our new windows. So far I have hardly turned the air conditioning on. The house is remaining 77-78 degrees during the day. For 20 years we also put up with windows that wouldn't open or were a big struggle to get open. Now I can easily go around the house and open things up in the evening when it cools down. Thanks for a great product and great service.
The work is complete and we are very pleased with the level of service.
Cornerstone Church, Wildomar CA
Mark and Julio were amazing and very honest. They laid their tools on an old ceramic table and noticed a crack when they were cleaning up so they let the homeowners know about it. Turns out the crack had been there for a while already, and they were very impressed that they told them about it.
Shirley Broz is having her windows installed as I type. I had to call Mark about another job and she ripped the phone from his hands to tell me how much she loves him. He is doing a bang up job!
Mark's on a roll!
Hi Rachel, Thanks so much for helping us out with the small glass needs. You are appreciated.
Stromsoe Insurance Agency
"The guys did an amazing job today! EXTREMELY happy with the work Andy's did and already starting to refer Andy's to friends that are looking into getting windows."
Kay and I would like to comment on our recent window installation at 731 Buick Avenue, San Jacinto, CA. Your installers, Ralph and Erick were professional and pleasant. They arrived on time and were sensitive to our request that they be careful while working over our shrubs and sprinklers. Ralph and Erick were a real team. They installed four windows quickly and with attention to detail. The Milgard Tuscany windows, inside and out, look great!!! Ralph and Erick cleaned up spotlessly. They're two great employees, I'm sure.
After the installation, Ralph demonstrated to us how the windows function and directed my attention to a scratch inside one of the windows. First, I was shocked that an installer would voluntarily point out an imperfection. Moreover, Ralph explained the Milgard warrantee and said ( he ) will inform his office. WOW! Now that's service. We did receive a call and an appointment to have the window replaced.
In short, we are very pleased with our new windows. We look forward to a continued relationship with Andy's Glass & Window Company for our future needs. We will certainly recommend your services to our friends and neighbors. Thank Ralph and Erick for us.
Mike and Kay Vesey
It took two wonder women to get the glass window I wanted. A million thanks for your help and competent performance. All the best!
They were very efficient and nice. I am very pleased and will definetly be using Andy's Glass & Window in the future.
I want to thank you for helping me with some of my window questions. It is always a pleasure working with you because I feel that you totally "get it" when it comes to all important aspects of windows with a home.
Talk to you soon,
This is Linda Odegaard at 39944 Snow Gum Lane in Murrieta. I just had a new entry door installed today by Ralph and Erick, and I wanted to let you know they did a great job. The door looks beautiful, and they really did well cleaning up after the job was completed.
Ralph and Erick just completed the installation of my windows. They did a fabulous job and were extremely courteous to me. Everything in my home was returned to its original location, after moving for installation. I thank them and your company very much.
Thank you for taking care of scheduling the window replacement. We truly appreciate the professional and expedient service.
Lelani & Mike Costello
Thank you so much, Mindy. I appreciate your understanding. I wish all of the companies that we have dealt during this home purchase had the same commitment to customer service that you have provided us. You have been a big help and we really appreciate it.
I just want to write you and say how pleased I am with Andy's Glass. The customer service you brought to my door goes far beyond normal. Top notch from talking to you on the phone and the installer who made the repairs (sorry I forgot his name). You now have a customer for life (or as long as you own Andy's Glass.) I will no longer need a phone book when I need anything with glass. If anybody asks me for recommendations, Andy's Glass is all I'll speak of. Thank you again for making this repair smooth & hassle free. I'll never forget Andy's Glass.
Very impressed with Ralph and Gus and their workmanship. They did a great job and left the job site very clean.
Andy's Glass did a wonderful job installing our beautiful new entry door. We are so pleased with the entire process, from helping us select the perfect door for our home, to the great care the installers took during the installation process.
I am very impressed with the professionalism that all of the office staff exhibits each and every time I call your office. Everyone I speak with is more than friendly, professional, and willing to remedy any issues that need attention. Any and all field issues that have been brought to your companies attention have been addressed in a timely fashion and with the utmost care. In a sentence, it has been a pleasure dealing with your company from top to bottom.
Project Manager: Romero General Construction
We wanted to take pause and let you and Mike know how great our new doors look. The experience of working with Andy's glass was exceptional every step of the process. We were very impressed with your entire team who made this a very pleasant experience resulting in a great looking installation. We look forward to working with you and your team in the future.
Jim and Ann Gilroy
I love the pet door you guys installed the other day. I loved the service and the price was even better. I look forward to working with you guys again.
We are very happy with the doors we had installed. Mark and Mick were great and very polite. Good job guys!
Harold & Heidi Martin
I just had Milgard / HERO replacement windows and doors installed and I wanted to tell you what a great job Andy's Glass did. Mark and Mick did a GREAT job! I'm "talking Andy's Glass up" to all my neighbors.
Easy, reliable service. Never have to come out to redo a job. It's always done right the first time. We really enjoy doing business with Andy's Glass.
I was extremely happy with the install of her windows and with how professional the guys were. High 5!
Ernestine had Danny and Erick O. out today for IG measure. She called in to say how professional yet extremely sweet and patient they were. They were 'honored' to have them in their home and she appreciated their patience and kindness and they will have the work done.
Peter was was wonderful! I live in the four seasons and I will recommend anybody to use Andy's Glass.
I am very pleased with the work that these fellows did on the installation of my windows not only were they neat and efficient but seemed to work well together also very respectful to me and to my property. I am extremely pleased.
You guys are awesome! I am very happy with the finished product. High 5's to Danny and Martin!
The guys did an exceptional job installing our French doors and I am very happy with the work!
I just called to say what a great guy Ron is, he gave the best customer service and was so nice and helpful. This is the 5th guy that Andy's Glass sent for different work and I don't know where you find all these great guys but thank you.
Ralph and Eric did an outstanding job and I am very pleased with the completed work.
I looooove my new door. It's so pretty and slides so well that she's kicking herself for not taking care of it earlier. I can't wait to be able to change out my windows.
I have a lot of wonderful things to say about you and your extraordinary customer service upon picking up my order today. I wanted to speak with you personally to give you praise, but you were on your lunch.
Danny and Jose were awesome they did a great job on our retrofit windows! We are happy we went with your company!
Arrowhead Property Management
Ralph & Jose are amazing! They were such a pleasure to have in our home! They were fun, quiet, and respectful. Their workmanship is out of this world!
Rancho Santa Margarita, CA
I can not thank you guys enough for getting my retrofit windows done the SAME DAY! Everyone in the office that helped us was amazing!